20 responses

  1. Lori Cooper
    July 12, 2011

    As usual, clear, thoughtful advice, Calla. I am so brash and accident prone ( I have broken nearly every wine glass my husband and I have ever purchased) but have yet to chip my diamond ring. I guess there is always time! Now I know what to do–or rather who to call–if such a disaster occurs.

    • Calla Gold
      July 12, 2011

      Lori, I defend your right to wear your jewelry to the fullest! Hopefully you never need to call me about chipped diamonds. The good news, it’s not the end of the world.
      I say “wear it don’t warehouse it” and it’d sure rather be worn on the rollercoaster of life than languish in a jewelry box.
      Calla Gold

  2. Lorrie Thomas Ross
    July 12, 2011

    Great advice indeed! I can relate to Lori on the wine chipping…maybe I need a helmet for my ring :) Thanks for sharing your expert Santa Barbara jeweler advice Calla!!!

    • Calla Gold
      July 12, 2011

      Lorrie, a helmet for your ring? You crack me up. I love that idea. But seriously, just wear and love your diamonds and they’ll sparkle their love back atcha!
      Calla Gold

  3. Santa Barbara Coach
    July 23, 2011

    Wow, I never knew that diamonds could chip. More excellent expert advice from Calla Gold Personal Jeweler! I personally thought that that was the good thing about diamonds–that they wouldn’t chip. But, I’m not going to stop wearing them all the time now that I know that. Especially since I know where to get it fixed if something does happen! :)
    Appreciatively,
    Lynn
    Dr. Lynn K. Jones, Certified Personal and Executive Coach
    http://www.lynnkjones.com

    • Calla Gold
      July 23, 2011

      Dr. Jones, I’m delighted that you will be continuing to wear your gorgeous diamonds. They are the only game in town for beauty and durability. They just are completely invincible.
      Thank you for your kind words.
      Calla Gold

  4. Ray
    February 28, 2014

    Hello,

    Your aforementioned (Six Actions…) information is very insightful. So I have a small chip on the edge of a 1.55c diamond, next to where a prong is located. I can’t see the chip with my naked eye, but can with a jewelers magnifying loupe. If heat is applied to removed the diamond and have it reset into another setting, is there a (greater) risk that the diamond could crack because it’s chipped?

    -Thank you,
    Ray

    • Calla Gold
      March 1, 2014

      Hi Ray,
      The responsible thing is for me to say yes. However, I have personally never had a diamond get hurt in all the time I’ve worked chipped diamonds.
      A random hard hit from wearing the diamond is where I see the damage occur. A couple of my clients who had chipped diamonds created a visible crack farther into the diamond by hitting it while wearing it. For the record the chips they had on each of their diamond were visible to the eye and fairly big.
      Each of these clients knew they were living on borrowed time with these chipped diamonds.
      I hope this helped. Your diamond will probably be fine for years to come.
      Your Personal Jeweler,
      Calla

  5. Debbiejo
    March 22, 2014

    A jeweler cracked my diamond while mounting it in a new setting. This diamond belonged to my mother and, therefore, meant a lot to me. It was 1.09 carots and was a VS1 white diamond. I don’t want to “hold them over a barrel” but the corner break is visible to my naked eye. Although I wanted to keep this stone, now I have decided to replace it. Any suggestions about how I should proceed with the jeweler? Unfortunately, he has already suggested that I file a (fraudulent) insurance claim with my own insurance company to get more money. He has admitted liability so now I am not confident that he will deal with me honestly as regards diamond quality in the replacement stone.

    • Calla Gold
      March 22, 2014

      Debbie,
      What a can of worms this situation is for you. It is a real downer that your special diamond was cracked in the setting process. I don’t know the cut style of your diamond. I do know since it happened to me, that where diamonds are narrowest they can chip, crack or get little breaks at corners and edges.
      Having him suggest you file a fraudulent claim is distressing. I’m sure he wants you to get the maximum you can from your policy, but lying to anyone for gain is uncomfortable at best.
      I tell my clients (when I remember) that I am as careful as possible in gem setting, but that sometimes gems respond badly to the stress of mounting them. One of the most chip prone in setting shapes of diamonds is the princess cut. It is square and where the corners are it is really thin and way too easy to chip.
      There is a good chance that your jeweler was not negligent in the setting that caused this crack to happen. But this helps neither of you. Who is responsible for the value of a broken or damaged gemstone in the jewelry world is a gray area. You’ll have a $200.00 setting fee to set a $15,000.00 diamond. A jeweler could set gems all day and all night for quite a while before he makes the kind of profit that’d help him pay for a replacement diamond for someone.
      When I work on a very expensive gemstone that I know is a risk to work on, (such as emerald, opal and tanzanite), I ask if it is insured and have my client sign a form that I am not responsible for damage in setting. I do this to protect myself as I cannot self insure a very expensive gemstone.
      The reason people give me jobs to do even when I make them sign this form is because I have a really good track record.
      Debbie, I hope that this is at least somewhat helpful and illuminating.
      Calla Gold

  6. LoriH
    November 4, 2014

    The same thing happened to me. I believe the diamond was chipped by the jeweler re-setting my princess cut. When I brought it back to have it cleaned a year later, the jeweler looked at it and immediately said: this diamond has a chip. Well, they were the ones who set it. Yes, I could have possibly chipped it in the year, but I suspect it was chipped by them because I could always feel a tiny chip along the edge once I got it back.
    Now, why wouldn’t a jeweler tell me that there is a good chance this princess-cut will chip during the setting process? And then I would have had the opportunity to live with the setting it was in..? They should have told me.

    • Calla Gold
      November 4, 2014

      Hi Lori,
      I am a big fan of letting people know that there is a heightened risk of chipping with princess diamonds when any setting work is done. The corners and edges are just so thin.
      Thank you for sharing your experience.
      Your Personal Jeweler,
      Calla

  7. Tammy
    January 14, 2015

    I am in a similar situation with my husband’s ring, which we had his mother’s diamond mounted in it over 10 years ago. During a six month check we were told it needed some work so we sent it in. Have now found out it was damaged by the jeweler, but don’t know the details yet. I think I am more sentimental about it than my husband and would like to salvage what we can into a necklace for my daughter whom will never meet her grandmother. If the store replaces my husband’s diamond with a similar one, is it possible to keep the damaged diamond? I was initially told by the store employee that she didn’t think it was possible because it would be part of their insurance claim. Also, if it is possible I assume I’d have to buy it, how do I know it’s a fair price for what’s left?

    • Calla Gold
      January 14, 2015

      Hi Tammy,
      These are very good questions. At minimum before you accept the replacement diamond, look at yours under magnification to see what the damage was.
      Also be sure that the color and size are very similar. I believe that it is difficult to keep the diamond if they give you a replacement.
      It is worth asking. The value of your damaged older diamond will not be great if I’m guessing correctly.
      I would assign my loving feelings from your older diamond to the newer one if you accept it. Let the new one be the stand in for the old so you can still have “grandma’s diamond.”
      Thank you for writing and I wish you the best of luck with sorting it out.
      Your Personal Jeweler,
      Calla Gold

  8. Sarika
    January 16, 2015

    Hi Calla

    I think the jeweler my fiance purchased my diamond from damaged it while setting it. My fiance purchased the loose diamond and had it set in a band. It is princess cut. It’s .75ct. Since I have owned the ring I haven’t seen any flawed edges or anything. Then all of sudden I noticed a huge chip across the side girdle of the stone.
    My fiance is a professional photographer and we used his macro lens to take pictures of the ring in order to examine this all of a sudden fracture.
    It clearly looks like trauma near the tip of the prong creating several lines that radiate along and around the girdle towards the other end of that side with the lines gradually widening apart from each other.

    What would cause this?? I’m very careful with my ring and have only had it for less than a month…

    Thanks!
    Sarika

    • Calla Gold
      January 17, 2015

      Dear Sarika,
      I love your beautiful name! Your story is a sad one. Unfortunately princess cut diamonds are more fragile around the very thin girdle area than other diamond cuts. Whenever I am going to set or re-set someone’s princess cut diamond I warn them about the fragility of these angles and that most of the chipped diamonds I see are princess cuts.
      In some cases I’ll have my client insure an older cut princess diamond I’ll be re-setting and have them sign a paper acknowledging that damage could occur and I’m not responsible. This is the only cut of diamond I’ve done this on. I’ve just seen too many examples of damaged girdles, be it a chipped diamond or flaked away pieces of diamond from the edge.
      When my clients are looking at different cuts of diamonds I mention the fragility of princess cut diamonds and recommend setting styles that offer some support and protection.
      Even when you wear a ring gently, if just the right bump or pressure occurs at just the right weak spot you could unknowingly end up with a chipped diamond.
      Not seeing your diamond in person and not seeing the style of mounting it is in I can’t speak to whether there was something that pre-disposed it to chip.
      I appreciate that you shared your experience. That it happened in one month is especially heart breaking.
      I’m hoping your ring was insured. I recommend all my couples insure their engagement rings. As they are worn daily and are exposed to more bumps and other little risks that we may not even feel.
      Good luck sorting out what you’ll do about your princess cut diamond.
      Your Personal Jeweler,
      Calla

  9. robyn wright
    February 19, 2015

    Is it possible to crush the chipped diamond and use the chips in a piece of jewlery?

    • Calla Gold
      February 20, 2015

      Dear Robyn,
      It is possible, but not recommended.
      Calla

  10. robyn wright
    February 19, 2015

    what about crushing the chipped diamond and using the chips in a new piece of jewelry?

    • Calla Gold
      February 20, 2015

      Hi Robyn,
      Well I have to admit that in 32 years of being a jeweler, this is the first time I’ve heard this. My concern would be that they’d look like dull little lumpen rock bits, not even as potentially pretty as a glass shards which at least would shine and sparkle.
      A non-polished diamond bit is very dull and boring looking. I feel like your love for that little crumbly diamond would be not good.
      Your Personal Jeweler,
      Calla

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